Hello JACUSTOMER, try the instructions below. Let me know if you need more help.
Note: The cluster depicted may vary slightly from the one actually being serviced if it is not MMI equipped.
Note: Perform step #4 before the "Service!" message disappears and changes to the usual message about holding the brake down while shifting out of Park.
Note: A flexible interval can only be calculated for the next service if the Service Interval Display is reset using VAS 5051 / 5052, VAG 1551/52 or the Vehicle Diagnosis Tester. Reseting indicator via the instrument cluster will result in setting to a fixed service interval value of 1 year / 15,000 km (10,000 miles). Do not reset the display between service intervals. Doing so will result in an incorrect display. The service display information will remain intact even if the battery is disconnected. If a priority 1 malfunction is detected (red symbol), you cannot display the distance remaining.
Hello fixitman, I tried your instructions and they did not work. I could not pass step 2. The screen never showed "SERVICE IN ????? MILES" or "Service".
Hello fixitman, The instructions did not work. I could not get the "SERVICE IN ??? Miles" or "Service" to display. Any other suggestions?
If it will not reset with this procedure then you need to have it done by a shop with the right scan tool. You need to see if the scan tool can communicate with the computer and reset it.