How JustAnswer Works:

 
 
 
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
 
 
 
Ask AudiDoc Your Own Question
AudiDoc, Independent Audi Shop Owner
Category: Audi
Positive Feedback: 98.9 %
Satisfied Customers: 6258
Experience: I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
Type Your Audi Question Here...
AudiDoc is online now
A new question is answered every 9 seconds

Audi: dealer says..is a 2003 A4.The yellow light comes..faulty..wiring

Resolved Question:

My Audi dealer says I need a new torque converter. The car has only 140,000 km on it but it is a 2003 A4.

The yellow light comes on periodically. Dealers diagnosis says faulty torque converter, my personal diagnosis gadget ( 60$ at Princess Auto) says check the wiring. Using my gadget, I turn the light off and it stays off usually about 800 to 900 km before it comes back on.

I don't think it is worth spending the money to replace the torque converter as recommented by my dealer but don't like the light coming on all time. Dealer says not necessary to repair but gas mileage will suffer. Don't drive it much anymore.... just on longer trips since I retired. Car is in outstanding condition and in great repair otherwise.

Can you help?

Richard

Submitted: 2 years ago.
Category: Audi
Expert:  AudiDoc replied 2 years ago.


AudiDoc :

Hello, I'm Jason. I will do my best to answer your question quickly and accurately using the information you have provided.

AudiDoc :

what are the actual Pxxxx codes?

JACUSTOMER-1jnpga51- :

I don't remember. Car is just outside and light is on know. shall I go run the diagnostic now while you wait?

AudiDoc :

sure, let's do that please

AudiDoc :

I don't need descriptions, just the code numbers

JACUSTOMER-1jnpga51- :

OK. I am not experienced at this buy will try to get you the numbers. Back in a few minutes.

AudiDoc :

no problem

AudiDoc :

still with me?

AudiDoc :

I'll save this sesssion

AudiDoc :

session

JACUSTOMER-1jnpga51- : my computer crashed but I am back. are you there?
AudiDoc :

yep, right here

JACUSTOMER-1jnpga51- : Ok. I have two numbers with P in them...
AudiDoc :

ok, shoot

JACUSTOMER-1jnpga51- : KWP 2000 and P0741
AudiDoc :

the KWP 2000 is just the communication protocol.

AudiDoc :

The P0741 means that you definitely need a torque converter

AudiDoc :

it's not going into lockup mode

AudiDoc :

so, right now, maybe not an issue, but over time, say about 20k miles after the code first appears, it will turn into a complete transmission replacement

JACUSTOMER-1jnpga51- : Is it possible that it simply is not being told to lockup? that is is it possible that a wire is loose or disconnected on the activation side of the lockup system?
AudiDoc :

I wish I could offer you some hope, but in my experience of replacing dozens of these, 100% of the time, it needs a converter

AudiDoc :

dozens per year that is

JACUSTOMER-1jnpga51- : What do you charge for such a repair? we live in Bracebridge, about 120 miles north of Toronto. where are you? would it be safe to drive it to you?
AudiDoc :

Unfortunately, we're not able to have personal contact with the JustAnswer customers outside of the site, but I'd be happy to give you an estimate based on what we normally charge

JACUSTOMER-1jnpga51- : OK that would be great
AudiDoc :

Torque converter: $950. Fluid: $160 Labor: $1200

AudiDoc :

sorry, plus a filter kit for another $60

JACUSTOMER-1jnpga51- : Is that US or Canada $
AudiDoc :

that is USD

AudiDoc :

And while I do believe that, with the parity we're experiencing right now, it *should* be the same price there, but I know that's not the case

AudiDoc :

the thought of paying 28 bucks for a 2-4 astounds me

JACUSTOMER-1jnpga51- : why is it that this failed after only 140,000km ( 80,000 miles)? I always thought of Audi as reliable and bullet proof. Have owned the car for 7 years and have been quite happy with it so far.
AudiDoc :

it's a very common problem with these. There is an internal seal which fails (in the converter). hard to say exactly why, but the replacement converters are much better

JACUSTOMER-1jnpga51- : I have recently replaced the resonator in the exhaust system. Also replaced a sensor in the headlight leveling/aiming sytem. Other that that car is in excellent shape ( I believe) and haven't had any other problems. It sounds like if I don't repair the torque converter it will be a HUGE repair bill shortly down the road. If I do repair it now ( my mechanic wants 3000$ plus 13% sales tax)then I still have a car worth only about $10,000. of course, if I don't repair it now then the car is worth probably not much. What would you do?
AudiDoc :

Right, hard to sell with an engine light on, or if it's not currently on, dealing with the hassle of a buyer who is then annoyed. I would likely repair it

JACUSTOMER-1jnpga51- : Is there anything else that is likely to go wrong with this car? How many years can I expect to get out of this car before I have to let it go after this repair? I do really like the car and all its features. Have to drive an hour to get it serviced by an Audi dealer ( who, except for the mechanic, I don't like talking with)but it is an AMAZING automobile. Thinking actually about getting a newer one but you suggest that this problem might easily occur with a newer one too?
AudiDoc :

The newer cars with the 6-spd automatics do not have this problem. The other scheduled major expense I can see you dealing with is a complete timing belt and water pump service. With all parts replaced that need to be replaced at that time turns into a $1600 bill (USD)

AudiDoc :

hopefully this will get you down the right path.

JACUSTOMER-1jnpga51- : sorry, I just had another computer crash
JACUSTOMER-1jnpga51- : OK, the complete timing belt waterpump thing was done about a year ago and I understand that if mileage stays low then it won't be needed again for 5 or 6 years. I want to make sure to pay ( plus bonus) you but I would also like to ask another question. Is that OK?
JACUSTOMER-1jnpga51- : my windshield wiper is very noisy (intermittently) on the driver's side. I have already replaced both arms and blades but sometimes the driver's blade "slaps" as it returns from the extreme left position. Can you help on that too?
JACUSTOMER-1jnpga51- : I am really appreciating this opportunity to talk with you. You appear to have gone offline when I took so long the last time. I am going to pay you now but hope that I can talk with you some more when you come back on.

AudiDoc, Independent Audi Shop Owner
Category: Audi
Positive Feedback: 98.9 %
Satisfied Customers: 6258
Experience: I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
AudiDoc and other Audi Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
 
 
 

Meet The Experts:

 
 
 
  • AudiDoc's Avatar

    AudiDoc

    Independent Audi Shop Owner

    Positive Feedback:

    98.9 %

    Satisfied Customers:

    1633
    I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
< Last | Next >
  • http://ww2.justanswer.com/uploads/audidoc/2008-12-23_175252_headshot.jpg AudiDoc's Avatar

    AudiDoc

    Independent Audi Shop Owner

    Positive Feedback:

    98.9 %

    Satisfied Customers:

    1633
    I've been working on Audis since I was 18 and own an independent Audi repair and performance shop
  • http://ww2.justanswer.com/uploads/35/350matt/2012-6-7_182356_matsavatr.64x64.jpg 350matt's Avatar

    350matt

    Engineer - BEng Hons

    Positive Feedback:

    98.0 %

    Satisfied Customers:

    443
    Mechanical Engineer with 20 years experience in the auto industry, 8 yrs in formula 1 engine testing
  • http://ww2.justanswer.com/uploads/fixitman/2008-10-13_161055_n1411944891_2367.jpg FIXITMAN's Avatar

    FIXITMAN

    Master Technician

    Positive Feedback:

    98.9 %

    Satisfied Customers:

    280
    ASE MASTER CERTIFICATION, AA DEGREE AUTOMOTIVE/DIESEL
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2012-6-7_133644_FOUNDIT.64x64.jpg Super mechanic's Avatar

    Super mechanic

    ASE Certified Technician

    Positive Feedback:

    97.7 %

    Satisfied Customers:

    259
    ASE Master, 30+ years exp. imports and domestic, former shop owner
  • http://ww2.justanswer.com/uploads/MI/mikeamechanic/2013-4-2_175558_photo.64x64.JPG Mike Kelly's Avatar

    Mike Kelly

    Audi Mechanic

    Positive Feedback:

    96.1 %

    Satisfied Customers:

    246
    17 years experience as a auto mechanic, foreign and domestic.5 years running my own repair business.
  • http://ww2.justanswer.com/uploads/FourRingsTech/2010-01-26_135603_GetAttachment.jpg Michael Miller's Avatar

    Michael Miller

    ASE Certified Technician

    Positive Feedback:

    99.1 %

    Satisfied Customers:

    241
    ASE Master Technician. Audi certified, including R8 and TDI (clean diesel).
  • http://ww2.justanswer.com/uploads/XS/xsvectOR/2011-3-3_181253_104.64x64.PNG eauto's Avatar

    eauto

    The Car Guy

    Positive Feedback:

    98.3 %

    Satisfied Customers:

    226
    ase mechanic