Hello and welcome! My name is Doris.I have been an antiques collector, dealer and appraiser for over 56 years.I will be pleased to help you.
Please send me a photo of the piece you are inquiring about.
I also need the size.
To send photos you may use the "attach" or "add" link or "paper clip" you see on your reply page.
Do the marks on the bottom look like the following image?
This is the official explanation of how to send photos via email:
Please follow the directions exactly or they will not get to me.
Send the picture to ***@******.***
In the subject line put " Pictures for˜Doris in Antiques or Appraisals.".In the body of the message put, your user name and name..Make sure to send these from the same address that you registered with
Just Answer, so they can verify who you are.
This method takes longer because the photos are sent to the Just Answer
techs who must forward them to me. It sometimes takes as long as 24 hours..They will forward them to me and as soon as I get them I will contact you.
I have been in court all day on behalf of a client. I apologize for the delay in response to your question.
No, I have not received the photos you emailed to me via the Just Answer site.
Did you ever receive confirmation from JA that they had been sent to me?
I am going to send you to customer service for help. If they never received the photos, they can take you step by step to send the photos again if they do not have them.
This is what I have been told by representatives of the site:
"Customers can experience issues with the site, their computer, their knowledge of how to use the internet, etc.
Anytime a customer is having trouble with the site, please indicate to them that they can go to http://ww2.justanswer.com/help for assistance. They have an option in the upper right corner for contacting the Customer Service department via email, chat, or phone. Customer service is trained to assist them, and to report any customer-facing issues that may be site-related."
Or phone -US/Canada 1.***-***-****Available 6am to 9pm PSTInternationalAustralia 1800-679-634New Zealand 0800-452-621United Kingdom 0***-***-****The rest of the world 1-***-***-****
Address for customer support.
Did you contact customer service?