How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Whirlpool direct drive front load washer with flashing door

Customer Question

Whirlpool direct drive front load washer with flashing door lock light what do I do
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: Purchased 8/10/16, WHI-WFW75HEFW
JA: Do you plan on doing the work yourself?
Customer: If simple yes
JA: Anything else we should know to help you best?
Customer: Small load in washer
Submitted: 13 days ago.
Category: Appliance
Expert:  Nolan Rettig replied 13 days ago.

Hello, My name is ***** ***** I will be assisting you with your issues today. Please give me a minute to review your question.

Expert:  Nolan Rettig replied 13 days ago.

Is the door locked on the unit now? Do you see any water inside the tub?