How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

We have a Maytag front loading washer. 9 years old NEVER a

Customer Question

We have a Maytag front loading washer. 9 years old NEVER a problem. However we just moved across country - CO to PA. When we tried to wash a load it would take in water (I put on new hoses) run a minute or 2 then stop and start flashing H & F codes alternately. Tried half dozen times and same result. It is taking in water. It will pump out the water. It will run on the 12 minute rinse and drain. It is perfectly level. I used the manual trouble shooting guide but no luck Ideas?
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: I have to go up and see what the model # is. Not on the manual.
JA: Do you plan on doing the work yourself?
Customer: Depends what it is.
JA: Anything else we should know to help you best?
Customer: Not that I know of. It will take me a few minutes to check the model. Will you still be on the chat?
Submitted: 7 days ago.
Category: Appliance
Expert:  Kelly replied 7 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 7 days ago.

The control is seeing an issue with the incoming water level.

May I please have your model number so I am able to provide you with accurate, model specific information?