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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My jenn-air top model cvgx2423b one burner dose not ignite i

Customer Question

my jenn-air cook top model cvgx2423b one burner dose not ignite i got a new igniter and it still dose not ignite
JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?
Customer: 17 years old cvgx2423b serial #11271477ww
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no not that [ know
Submitted: 9 days ago.
Category: Appliance
Expert:  Tyler Z. replied 9 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 9 days ago.

The burner that isn't working: Can you light this with a match? Do you hear the cooktop clicking when you turn that burner on like it's trying to light? And if you look closely at the spark tip, do you see a spark coming out?