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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1522
Experience:  maitenance tech at casto
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My kitchen aid ice make when I cut it on the red clean light

Customer Question

my kitchen aid ice make when I cut it on the red clean light comes on and stays on, will not go to ice making mode
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: let me get the model number
JA: Do you plan on doing the work yourself?
Customer: don,
JA: Anything else we should know to help you best?
Customer: don't how old model KUIC18PNXS 2
Submitted: 10 days ago.
Category: Appliance
Expert:  Webb-Guy replied 10 days ago.

Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Have you tried unplugging the unit for 5 minutes so it can do a hard reset and trying again?