Hello and thanks for using JA!
My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
The F11 error code usually is the computer telling you there is a stuck key pad. You can test this easily by just picking a keypad and holding it in for an extended period of time. Up to a minute. If by this test you get the F11 code to pop up, you will have to replace the computer board as it must have a short circuit on one of the pads
Range Oven Control Board and Clock
Range Control Panel Overlay
I hope you feel that I given you my best effort on helping you out today.
But if you still have questions, just ask , otherwise, may I please ask that you take the time to rate my help as positive for JA today by selecting 3-5 stars to rate my help to you before you leave today.
I thought I would add, that many people think the payment they placed is sent to me after I answer their question. But,it is held by JA until you give me a positive rating and then JA credits me for my time working with you.
Just Answers runs on the on "Honor System" for technician ratings and I depend on you for a positive rating. By rating my help today, you will be "Locked In" at no additional charge, should you need to come back for any follow-up questions.
Thanks for giving me the opportunity to help you out.
Bonuses are always appreciated, but never required, unless you feel I have given you exceptional service.
Have a great day!