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Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2579
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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Have a matag washer front loader 5000 series with steam as

Customer Question

Have a matag washer front loader 5000 series with steam as soon as I plug it in the door locks and the pump starts running wont shut off until I unplug it
Assistant: Thanks. Can you give me any more details about your issue?
Customer: I have replaced pressure switch and pump when I plug it in no lights on front panel will come on but pump starts running
Submitted: 3 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 3 months ago.

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Appliance Tech Dave replied 3 months ago.

It sounds like it thinks it was overfilling or flooding. This happens if the water was turned off or power goes off during a cycle. Plug it in and let it run and after 8-12 minutes it should reset and unlock. Let me know what happens.

Expert:  Appliance Tech Dave replied 3 months ago.

How did that go for you? Do you still need help?