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The issue you are having is quite common and will require replacing the main electronic control in the back of the refrigerator, down by the compressor. Please allow me just a few minutes to prepare some information for you, thank you!
In the diagram at the link below, number 18 is the control you will need to replace. It is mounted down by the compressor and accessed from the back of the refrigerator.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
I have looked at several retailers and they are all showing as factory backordered.....
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I agree, they have redesigned that control on several other models. That may be in the works for this one, too. However, nothing is present on the Whirlpool tech site regarding that yet.