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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My gas grill will not heat up. I just put a new tank in.

Customer Question

my gas grill will not heat up. I just put a new tank in.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: just now
JA: Do you plan on doing the work yourself?
Customer: yes.I read long ago there is a procedure to correct this. But I'm old and senile
JA: Anything else we should know to help you best?
Customer: not really
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Tech Care replied 1 month ago.

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided, so I can give you an accurate answer.
Thanks

Expert:  Appliance Tech Care replied 1 month ago.

You say you just put in a new tank.

Did it work with the old tank?

Customer: replied 1 month ago.
Thanks for your reply. I finally remembered the procedure and now its working fine. Thanks.
Expert:  Appliance Tech Care replied 1 month ago.

Great, glad you got it working

Don