How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Joel Swenson Your Own Question
Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2256
Experience:  Owner at Scott's Appliance Repair
Type Your Appliance Question Here...
Joel Swenson is online now
A new question is answered every 9 seconds

My whirlpool gold quiet partner III isn't working, normal

Customer Question

My whirlpool gold quiet partner III isn't working, normal light, hi-temp scour light and cancel light are all flashing. Can you help me?
Submitted: 14 days ago.
Category: Appliance
Expert:  Joel Swenson replied 14 days ago.

Hello, I'm Joel and will be glad to help you today.

First kill power at the breaker for about 5 minutes restore power and if the problem continues the main control board will need to be replaced, if that is the case and you need the replacement board number let me know and I will be glad to get that for you. You will need to give me the full model number of the unit to give you that info, thanks. In the meantime please read below:

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today, I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance. Tips are not expected but are very much appreciated.

Customer: replied 14 days ago.
Must i shut power from breaker or can I just unplug?
Expert:  Joel Swenson replied 14 days ago.

If you can just unplug it that would be fine.

Expert:  Joel Swenson replied 14 days ago.

any luck?

Expert:  Joel Swenson replied 14 days ago.

ok guess you are ok for now. I am about to leave for the night, so just leave write me if you have any questions or need anything and I will get back to you ASAP in the morning, thanks.

Expert:  Joel Swenson replied 13 days ago.

Hi there,
I see the question is still open and I have not heard back from you is there something else I can help you with?