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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The freezer section works well but the refrigerator section

Customer Question

The freezer section works well but the refrigerator section will not cool below 50 degrees. Refrigerator on bottom freezer on top.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: I,m not sure of the model, it is GE about 12 years old
JA: Do you plan on doing the work yourself?
Customer: No
JA: Anything else we should know to help you best?
Customer: What should be the temp of the refrig?
Submitted: 4 months ago.
Category: Appliance
Expert:  Tyler Z. replied 4 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 4 months ago.

Do you have a model number so I can better assist you? It should be located on a sticker near the ceiling of the refrigerator section and seen if you just open the refrigerator door.

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