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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a panasonic inverter microwave. it will not do

Customer Question

we have a panasonic inverter microwave. it will not do anything except show H98. What can we do to get it going again?
JA: What's the make/model of your device? How old is it?
Customer: Panasonic model NN-SN778S 2011
JA: How long has this been going on? What troubleshooting have you tried?
Customer: Just about 2 hours. tried starting 1 minute,when i hit stsrt it flashed
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no matter what we do it just goes back to h98.
Submitted: 2 months ago.
Category: Appliance
Expert:  ApplianceTech replied 2 months ago.

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided.
Thanks

Customer: replied 2 months ago.
Ok
Customer: replied 2 months ago.
Thanks but never mind.