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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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A week, I have a Whirpool frepige that is leaking after I

Customer Question

Hi John
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: A week
JA: Do you plan on doing the work yourself?
Customer: I have a Whirpool frepige that is leaking after I replaced the water inlet valve. Yes, I would like to fix it myself
JA: How long has this been going on? And how severe is the problem?
Customer: I pulled the water filter and looks at the waterline going to the filter and it looks fine and does not feel wet. I don't think that is the issue. I don't know what else to do.
JA: Anything else we should know to help you best?
Customer: The problem started out when the icemaker stopped working. it was icing up on the sluice going to the ice cube tray. Now it is working but there is water coming out the bottom back of the fridge.
Submitted: 3 months ago.
Category: Appliance
Expert:  ApplianceTech replied 3 months ago.

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided.
Thanks

Expert:  ApplianceTech replied 3 months ago.

May I ask that you provide me the correct model and serial number off the label on your machine?
Thanks
Don