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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1686
Experience:  maitenance tech at casto
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I'am I lost my mounting brackets to my built in Microwave

Customer Question

Hi Pearl I'am MaryJane I lost my mounting brackets to my built in Microwave during moving I think this is the modle #JMC2130WSOO
JA: What's the microwave's make and model? And can you guesstimate how old it is?
Customer: model # AMW103 it was made in june of 09
JA: Do you plan on doing the work yourself?
Customer: my sons friend
JA: Anything else we should know to help you best?
Customer: NOt sure ?
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. Sorry you are having to deal with this headache. I can imagine how frustrating this must be. Which brackets are you referring to? The ones on the side on the bottom or in the back?

Customer: replied 5 months ago.
I don't have any brackets I don't know where they went I don't know what's needed
Customer: replied 5 months ago.
It's a Jennair
Customer: replied 5 months ago.
Hello ???
Expert:  Webb-Guy replied 5 months ago.

ok the reason I ask is because there are a few diffrent brackets needed some of which can not be ordered online and you would need to contact JennAir directly for. Such as the back and side brackets.

http://www.searspartsdirect.com/model-number/JMC2130WS00/1266/0123100.html

There are some on that list you can not order.

On this one it has some of your support brackets.

http://www.searspartsdirect.com/model-number/JMC2130WS00/1266/0123100.html

Also here is the customer service information for JennAir

https://jennair.com/customer-care/contact-us

Some of these parts you will have to go through them to get. I would honestly advise just telling them you need the whole support bracket kit and see if they can send it all to you.