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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21573
Experience:  Highly accurate diagnostician with over 30 years experience!
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We have a whirlpool gold dishwasher that will start to fill

Customer Question

We have a whirlpool gold dishwasher that will start to fill with water never run the wash cycle then will drain. Dishwasher is 2.5 years old. Model # W10431032A. We tried cleaning filters. We tried resetting it by unplugging waiting a couple minutes then plugging back in. We have also tried running the diagnostics. When we do that it seems to blink 7 times then stops and blinks 1 time. It did that about 4 times. Then it switched and blinked 3 times.
Submitted: 5 months ago.
Category: Appliance
Expert:  Kelly replied 5 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 5 months ago.

The main control has likely failed.

May I please have your model number so I am able to provide you with accurate, model specific information? The tag is on the tub right in front of the rubber door gasket once the door is opened.

Customer: replied 5 months ago.
Was the one above not the model number? Thats all I see.
Expert:  Kelly replied 5 months ago.

No, the model tag is usually on the left side once the door is opened. It will look like WDY1234ABC1.

Customer: replied 5 months ago.
Wdf510paysa
Expert:  Kelly replied 5 months ago.

Thank you! Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 5 months ago.

After it fills, do you hear the wash motor trying to start, humming or buzzing?

Customer: replied 5 months ago.
There is humming and buzzing at the beginning it will fill with water then hums again but never starts wash cycle.
Expert:  Kelly replied 5 months ago.

Ah, okay, that helps, thank you!

Expert:  Kelly replied 5 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 5 months ago.

The wash motor assembly will need to be replaced.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

The video at the link below shows how it is replaced!

CLICK HERE

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