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Can you hear a fan running in the freezer section?
Can you see any frost on the back wall inside the freezer?
Is the compressor running, warm and vibrating?
Can you remove the rear panel from inside the freezer to see what the frost pattern on the evaporator coil looks like?
And the compressor is for certain running?
If you leave it on, does the compressor start and run?
Beyond telling if the compressor is running? Okay, good luck.