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Engineer-Tech
Engineer-Tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 422
Experience:  Years of Repair Experience, Bachelor's Electrical Engineering Technology, MBA
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Gas stovetop wont stop sparking, it started a couple of days

Customer Question

gas stovetop wont stop sparking
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: it started a couple of days ago seems to start when another burner id turned on and doesn't stop even if the sparking burner is lit
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: not that I know of
Submitted: 10 days ago.
Category: Appliance
Expert:  Engineer-Tech replied 10 days ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your stovetop . Can you tell me if this is a cooktop or a range? Also, who am I speaking with?

Customer: replied 10 days ago.
cooktop
Expert:  Engineer-Tech replied 10 days ago.

Ok, what brand is it?

Customer: replied 10 days ago.
Frank
Expert:  Engineer-Tech replied 10 days ago.

Hi Frank. Can you tell me who makes the cooktop?

Customer: replied 10 days ago.
jenair
Customer: replied 10 days ago.
are you there?
Expert:  Engineer-Tech replied 10 days ago.

Ok, if you remove the knobs and any gaskets that may be present, just get a hair dryer and put it on low heat and gently dry the area underneath each knob for a few minutes. That should resolve the issue. Something either spilled or moisture built up in one of the switches and is making the cooktop think the knob is turned.

Expert:  Engineer-Tech replied 10 days ago.

What else can I answer for you about your cooktop Frank?