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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19686
Experience:  Highly accurate diagnostician with over 30 years experience!
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Unit is at 86 and will not shut off or go down Have been up

Customer Question

unit is at 86 and will not shut off or go down Have been up north and arrived to this problem
JA: Did you double-check the thermostat? And what about the unit's filters?
Customer: where are filters and temp is on 85
JA: Do you plan on doing the work yourself?
Customer: i do not think so but if it is simple i would
JA: Anything else we should know to help you best?
Customer: no
Submitted: 9 days ago.
Category: Appliance
Expert:  Kelly replied 9 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 9 days ago.

What type of appliance are you having trouble with?

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 9 days ago.
vinotempwine coolerVT32
Expert:  Kelly replied 9 days ago.

Is the compressor running?

Customer: replied 9 days ago.
not sure
Expert:  Kelly replied 9 days ago.

We will need to determine that to see what the issue may be. Can you pull it out to feel it?

Customer: replied 9 days ago.
no noise just power
Expert:  Kelly replied 9 days ago.

Oh, so nothing is running, no fans or anything?

Customer: replied 9 days ago.
fan is hot
Expert:  Kelly replied 9 days ago.

Is it not able to turn?

Customer: replied 9 days ago.
thanks i will have to call a tech
Expert:  Kelly replied 9 days ago.

I understand, it sounds like a control board issue to me. The board is available below.

CLICK HERE

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Customer: replied 9 days ago.
What do I do not to get charged anymore than I have paid