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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1622
Experience:  worked on appliances for around 10 years
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I have an Bosch range (Model # HES5042U). the Oven stopped

Customer Question

I have an Bosch range (Model # HES5042U). the Oven stopped working. I was getting an error message (not sure which one). I bought a new control board. After installing it, I am getting an error message 121.
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: Purchased new 9 years ago. I gave the model #
JA: Do you plan on doing the work yourself?
Customer: Yes, I have it apart.
JA: Anything else we should know to help you best?
Customer: please explain error 121 and if/how it can be repaired
Submitted: 4 months ago.
Category: Appliance
Expert:  AppTech8579 replied 4 months ago.

Error 121 indicates a stuck key. You need to replace the touch panel to fix this.

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Expert:  AppTech8579 replied 4 months ago.

You need part # 00656592

Expert:  AppTech8579 replied 4 months ago.

I see you have not used the star rating chart at the top of your page to rate me a 5 star for helping you. Do you need more help? If not Please take the time to rate me now, Thanks!!

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