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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Need help troubleshooting kenmore ice maker ...

Customer Question

Need help troubleshooting kenmore ice maker ...
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 4 months ago.
106.58142801
Expert:  Kelly replied 4 months ago.

Referring to the attached picture, please tell me what you see on your refrigerator.

Customer: replied 4 months ago.
Light is flashing
Customer: replied 4 months ago.
This is pic
Expert:  Kelly replied 4 months ago.

Does it stay flashing with the flapper held in?

Customer: replied 4 months ago.
Tube appears pliable but can't get to it well
Expert:  Kelly replied 4 months ago.

The ice maker ejector is jammed. It is stuck mid-harvest.

Expert:  Kelly replied 4 months ago.

The plastic is lopsided and jammed in the fingers.

Customer: replied 4 months ago.
Ok what should I do remove the ejector
Expert:  Kelly replied 4 months ago.

The ice maker will need to come out so it can be warmed and inspected to see if it is broken. There is a small screws on the lower right side, under the ice maker. Remove that screw and take the plastic cover it secures off. Then, slide the ice maker out and unplug it.

Customer: replied 4 months ago.
Ok how many screws
Expert:  Kelly replied 4 months ago.

Only that one screw....

Customer: replied 4 months ago.
Ok is the one that looks like a 1/4 inch head
Expert:  Kelly replied 4 months ago.

Yes, under the ice maker, right side.

Customer: replied 4 months ago.
Ok I've got to hunt down a tool for this we have light snow here can I get back on this a bit later ? I would like to stay with it here until I have it
Expert:  Kelly replied 4 months ago.

Of course, just reply when you can, thank you.