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Hello, and welcome to just Answer. My name is ***** ***** I will be the one to assist you. The damper motor is located behind the back panel on the inside of the fridge. You will need to remove the shelves and such and remove the back wall through the inside to gain access to it. That does sound like its the problem you are experiencing. Do you already have the part you are going to need to order to fix it?
sears may have the part if you have one near you.
I am a different tech, the ER RF code means the refrigerator EVAPORATOR FAN MOTOR is not working or iced up. This is a fan not a damper motor. You need to check and replace the FAN MOTOR motor on the unit. Here is a link to the part
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It is behind the rear panel IN THE REFRIGERATOR SECTION SEE LINK BELOW