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Hello, I'm Joel and will be glad to help you today.
Please give me a few minutes to review your question and prepare your answer as I may need to look up part numbers, schematics, etc;
Thank you for your patience.
Hello, I'm Joel and will be glad to help you today. Please provide me with the model number of the unit you are needing help with so that I can give you model specific information, as soon as I get that information I will get your answer prepared as soon as possible. Thank you for your patience.
is that a Gaggenau?
Ok in that case I will have to opt out and let another expert help you as I do not have not worked on many Gaggenau units so I will opt out so that a expert that has can help you with that, thanks.