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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1186
Experience:  maitenance tech at casto
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I have a whirlpool cabrio. The washer wont tell the cold

Customer Question

I have a whirlpool cabrio. The washer wont tell the cold water to stop running. It stops the hot, however. I'm assuming it's a sensor or something.
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: Cabrio. About 6 or 7 years old. Top loader
JA: Do you plan on doing the work yourself?
Customer: Yes. Warranty is out and pinching pennies. Need a new truck also right now
JA: Anything else we should know to help you best?
Customer: I don't think so
Submitted: 12 days ago.
Category: Appliance
Expert:  Webb-Guy replied 12 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. The problem you are experiencing is with your water inlet valve. Its located in the back of your unit and your fill hoses plug into it. I will need your model number to send you the part you will need to order in order to fix this issue.