How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21190
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

Lg wm3677hw de code, I have a wm2487hwm for parts, I changed

Customer Question

Lg wm3677hw de code, I have a wm2487hwm for parts, I changed the door lock switch but it did not fix it, what things would you do next?
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

There is an issue with the door switch circuit. If the lock has been replaced and wiring is okay between the lock assembly and the machine control, then the control is likely faulty. Have you inspected wiring and made sure all connections are tight and wiring in good shape?