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Hello, and welcome to JustAnswer. My name is ***** ***** I will be the one to assist you. What is the model number of your unit?
so it sounds like the problem may be with the drive motor. Have you inspected it? Do you have a multimeter that you can test it with?
What do you mean by you replaced the motor? You put a new one in?
ok so since all the practical parts seemed to do nothing and its not wanting to turn even when you removed the belt its sounding like the drive pulley may not be allowing it turn completely .
You can take the back off and inspect it. It sounds like its keeping the drum from turning though.
yes it would
i believe its counter clockwise if I remember correctly.
are you able to turn the pulley and the drum not turn?
ok so then that is not the problem then. Now inspect the washer door boot is it bound up or looks like anything is in there preventing it from allowing the drum to move?
ok so i am going to open this up to other experts because I can not think of anything further. One moment while someone else reaches out to you.