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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Does it cost me to ask you a question? Do you help me figure

Customer Question

Does it cost me to ask you a question?
JA: There is no charge to talk to me. But I'm not the Appliance Technician.
Customer: Do you help me figure out what is wrong with my dryer or do you point me to a technician
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: Maytag Model MED5870TWO we bought it in 2008
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: It is making a loud squeaking noise that has gotten worse over the last couple of weeks
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

The question costs 28 dollars do you want to continue?

Customer: replied 2 months ago.
no, I just don't understand, at first it said $5 to get question answered, now you say $28.
Customer: replied 2 months ago.
no

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