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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 77705
Experience:  9+ years being an appliance technician with factory training.
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I have a Jenn-Air microwave JMV8166BAW. The micro makes a

Customer Question

I have a Jenn-Air microwave JMV8166BAW.
JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?
Customer: The micro makes a grinding noise and does not heat anything. The convections seems to work and does not make any noise.
JA: Do you plan on doing the work yourself?
Customer: If I can without taking it off the wall cabinets
JA: Anything else we should know to help you best?
Customer: no
Submitted: 3 months ago.
Category: Appliance
Expert:  Tyler Z. replied 3 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 3 months ago.

If the microwave still looks like it's working, but really loud and it's just not heating--that means your magnetron has likely failed. The magnetron is the part that actually creates the microwave to heat the food and it commonly goes bad and rarely gives a warning. The part itself costs about $75 so depending on the condition of the microwave, it may be better to just replace the microwave rather than repair it. Also, it will require you to un-install the entire microwave and remove the outer shell in order to access the magnetron for replacement so if you called a technician out it would be another $150 for trip and labor. Below is a link to the magnetron you'd need to order and replace for your model number.

CLICK HERE for magnetron

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