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Press and hold last button on bottom row on the right, CONTROL LOCK. Does the light go out and allow normal operation?
Unplug the machine for at least 15 minutes to reset the control. Any change when plugged back in?
What happens if you try to pause or cancel?
Okay, and no pump running or anything, correct?
I believe the lock is most likely faulty. Please allow me just a few minutes to prepare some information for you, thank you!
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The video at the link below shows how it is accessed for replacement!
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The door lock has several switches in it and they all have to "jive" or it will not allow a cycle to start. I am not sure of your mechanical skills but it does require the rubber door gasket be removed.
Absolutely my pleasure, thank you!