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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My bosch dishwasher machine doesn't work today all of a

Customer Question

hello my bosch dishwasher machine doesn't work today all of a sudden what can i do?
JA: Can you guesstimate how old your Bosch is? And just to clarify, what's the exact model?
Customer: its about 3 years old and model just a min
JA: Do you plan on doing the work yourself?
Customer: it super silence 39 dBA
JA: Anything else we should know to help you best?
Customer: pardon me? can you help me
Submitted: 1 month ago.
Category: Appliance
Expert:  Tyler Z. replied 1 month ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 1 month ago.

Can I get the full model number located on a sticker on the right side of the door? Also, what do you mean by "doesn't work"? Is it 100% dead with no lights or sounds or anything?

Customer: replied 1 month ago.
Customer: replied 1 month ago.
It's 100% dead
Customer: replied 1 month ago.
All of the sudden today
Customer: replied 1 month ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 1 month ago.
Can you please call me ?
Customer: replied 1 month ago.
Hello??
Customer: replied 1 month ago.
Tyler
Customer: replied 1 month ago.
You going help me or not ???
Customer: replied 1 month ago.
Where r u
Customer: replied 1 month ago.
Is this fraud???
Customer: replied 1 month ago.
I paid money for what ???
Customer: replied 1 month ago.
Tyler ???
Expert:  Tyler Z. replied 1 month ago.

You have replied so many times I can't even keep up with everything you are typing. Every time I type one thing you type 4 more things

Expert:  Tyler Z. replied 1 month ago.

It's not fraud, I can send an option to speak by phone if you'd like but it's an additional $24 for the phone call. If you'd like to do that then just let me know and I can send the option. Otherwise, can I get the full model number located on a sticker on the right side of the door?

Customer: replied 1 month ago.
That's why I asked you , can you call me ? There is an option like you can call me
Expert:  Tyler Z. replied 1 month ago.

QUOTE:

It's not fraud, I can send an option to speak by phone if you'd like but it's an additional $24 for the phone call. If you'd like to do that then just let me know and I can send the option. Otherwise, can I get the full model number located on a sticker on the right side of the door?

Customer: replied 1 month ago.
I don't see that sticker
What i do. see is :
Model number
Customer: replied 1 month ago.
Because this dishwasher machine installed between sink and kitchen shelves
Expert:  Tyler Z. replied 1 month ago.

You should just need to open the door and look on the right side of the door.

Customer: replied 1 month ago.
I have passport of this machine though - the book
Expert:  Tyler Z. replied 1 month ago.

Sorry, we're not getting anywhere and unfortunately I have to run service calls here shortly so I'm going to opt out and hopefully another expert can help you.

Customer: replied 1 month ago.
Refund my money then !
Customer: replied 1 month ago.