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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrigerator door seal was replaced and there is no

Customer Question

my refrigerator door seal was replaced and there is no suction. what can I do to get suction?
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: hotpoint csxb22bcx or one close to it
JA: Do you plan on doing the work yourself?
Customer: we replaced the gasket around the refrig door and there is no suction
JA: Anything else we should know to help you best?
Customer: already replaced gasket took it off again because of no suction what can I do
Submitted: 5 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 5 months ago.

Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Hotpoint refrigerator . Please give me a moment to review your model. Also, who am I speaking with?

Customer: replied 5 months ago.
Janice
Expert:  Engineer-Tech replied 5 months ago.

Hi Janice. Can you tell me what the original problem was? With the old gasket?

Customer: replied 5 months ago.
it is a 1996 refrigerator or about not sure
Expert:  Engineer-Tech replied 5 months ago.

Yes,the CSX series were made in the mid to late 90's. What was the reason for replacing the gasket?

Customer: replied 5 months ago.
it was warped
Customer: replied 5 months ago.
I need to know about the suction for the new gasket
Expert:  Engineer-Tech replied 5 months ago.

Ok, when you say that the gasket had no suction, what do you mean?

Customer: replied 5 months ago.
the old gasket had suction the new one does not
Customer: replied 5 months ago.
please help now
Customer: replied 5 months ago.
I am getting no help
Customer: replied 5 months ago.
it was installed properly
Expert:  Engineer-Tech replied 5 months ago.

I don't understand what you need. I will opt out and let another expert help you out.

Customer: replied 5 months ago.
what will give it suction
Customer: replied 5 months ago.
please reply
Customer: replied 5 months ago.
I am not calling
Customer: replied 5 months ago.
i don't want an answer in 24 hours> i want one now
Customer: replied 5 months ago.
my refrigerator is apart now
Customer: replied 5 months ago.
are you incapable of helping me now?
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to just answer my name is***** am a different tech. Now did you install a new gasket on there? Did you clean rim around the fridge once replacing it?

Customer: replied 5 months ago.
this is no good!
Customer: replied 5 months ago.
i don't want an answer in 24 hours!
Customer: replied 5 months ago.
why are you not replying now
Expert:  Webb-Guy replied 5 months ago.

Are you able to see my reply?

Customer: replied 5 months ago.
i have not seen a reply now
Customer: replied 5 months ago.
i do not want a response in 24 hours! i quit . I want my $5 back now!
Customer: replied 5 months ago.
i quit all of this fake thing!!! i want a refund now!!!
Customer: replied 5 months ago.
i QUIT now!!!!!
Expert:  Webb-Guy replied 5 months ago.

sending in for a refund

Customer: replied 5 months ago.
I WANT A REFUND OF MY MONEY!!!!THS IS A FRAUD!!!