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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Please. My washer is flashing 5d. I assume it is off balance

Customer Question

please. My washer is flashing 5d. I assume it is off balance with a
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: rug I am washing
JA: Do you plan on doing the work yourself?
Customer: depends. I am past 75yrs.
JA: Anything else we should know to help you best?
Customer: Washer mdl. # is MVWB750WQ
Submitted: 4 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 4 months ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the cycle ends and Sd flashes in the display.

This may signify:

➔ Load is bunched.

➔ Excessive detergent usage.

➔ Mechanical friction on drive mechanism, not allowing motor to spin properly

What type of detergent are you using ? HE or none HE

And how much detergent per load?