Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to Just Answer. My name is ***** ***** I will be helping you with your Cabrio washer. Please give me the model number found under the lid hinge. Also, who am I speaking with?
Hi Elisa. One moment while I look that up.
Can you tell me if the washer was giving you any issues prior to this?
Ok, so this happened suddenly, not progressively over time?
Ok, the LD error means long drain. It is almost always because the pump has something stuck in it. In some rare cases the pump is bad. You can probably just take the pump off and remove the obstruction and it will be fine. Would you like an instructional video that explains how to get to the pump on the Cabrio?
Hi, welcome to Just Answer. Sorry to hear you are having appliance trouble, I know how frustrating that can be! My name is ***** ***** I look forward to helping you!
The video at the link below shows how it is accessed for cleaning or replacement. Of course, be prepared for water to come out when the hoses are removed!
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. I hope I have earned a 5 star rating. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
I would take the back off and use a bucket to place under the pump and remove a hose.