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May I please have your model number so I am able to provide you with accurate, model specific information?
Unplug for at least 15 minutes to reset the electronics. Any change when plugged back in?
Yes, the capacitors need time to discharge to allow the reset.
The switch in the door lock assembly is likely faulty if you hear it locking. The lock will likely need to be replaced. I will get you a link and instructions. Please allow me just a few minutes to prepare some information for you, thank you!
Remove the top panel, screws along the back edge. Once removed, you can reach to the bottom of the door lock and pull the emergency release tab at the bottom of the lock and it will manually open.
The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!
The video at the link below shows how it is accessed for replacement!
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When you have the top off, in the right rear corner is the pressure switch. It has a very small hose attached to it. If you remove that hose and blow through it (the hose), does air easily pass?