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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a May tag Dual Cool refrigerator. Two of the bottom

Customer Question

I have a May tag Dual Cool refrigerator. Two of the bottom drawers are broken. Can I get replacement parts.
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: Model #MSD2351HES. SERIAL #11488693JA. Moving in a a new house so don't know the age, under 5 I would guess.
JA: Do you plan on doing the work yourself?
Customer: I just need 2 replacement drawers, no help needed.
JA: Anything else we should know to help you best?
Customer: It is the bottom 2 draws only, they are cracked.
Submitted: 1 month ago.
Category: Appliance
Expert:  Appliance Tech Care replied 1 month ago.

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why your appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided.

Expert:  Appliance Tech Care replied 1 month ago.

Can you identify from this picture what drawer you need?

click here for picture

For now just need the numbers or I can give you the link and you can just order the drawers and have them shipped to you.

Expert:  Appliance Tech Care replied 1 month ago.

If you just want to order the part:

Here is a link to the order page for the parts you need. Just pick the associated number off the list on the left and click on the list and add the part to your "Cart"

Otherwise , just use the part numbers given and order where you like.

Let me know if you need anything else.

Expert:  Appliance Tech Care replied 1 month ago.

I can't tell if you are still online. So, I will have to move to the next question.

When you come back I will be notified.

Look forward to your response.

Don