How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

This is an appliance, washer, 796.4128 washer Kenmore with

Customer Question

This is an appliance, washer
JA: What's the make/model of your device? How old is it?
Customer:(###) ###-####washer Kenmore with front loading P/N MFL67683481
JA: How long has this been going on? What troubleshooting have you tried?
Customer: a couple of weeks; it leaks water after the cycle is over
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no; this is the only issue
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

Where exactly are you seeing this leaking water?

Customer: replied 2 months ago.
I do not see any answer' where is it?
Please resend it
Expert:  Tyler Z. replied 2 months ago.

Sorry, I didn't send an answer. I just sent a question but I never heard back from you. I asked "Where exactly are you seeing this leaking water?"

Customer: replied 2 months ago.
from the bottom after the cycle
Customer: replied 2 months ago.
did you get my response?
Expert:  Tyler Z. replied 2 months ago.

Probably the first thing you'd need to do is pull the washer out and remove the back access panel. Then run a cycle and look below the tub to see exactly where the water is coming from with a flash light. Then we can have an idea of what would be causing the leak.

Customer: replied 2 months ago.
okey
Expert:  Tyler Z. replied 2 months ago.

Let me know what you find when you can.

Customer: replied 2 months ago.
Okey; I will do so
Expert:  Tyler Z. replied 2 months ago.

Thank you.