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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1544
Experience:  worked on appliances for around 6 years
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I continue to receive a "te" error message on my Samsung

Customer Question

I continue to receive a "te" error message on my Samsung washing machine. I have replaced my thermistor 3 times in the last 2 months... it works for a little while then I get the message again. I have checked to make sure all of the wires are connected and nothing is frayed. I have also taken the top of my front load of and checked those wires too. Everything seems to be ok but I'm obviously missing something. Thoughts?
Submitted: 1 month ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 month ago.

Hello and welcome to Just Answer. I will be assisting you.

Expert:  Jamie_2013 replied 1 month ago.

Can I please get the model number?

Customer: replied 1 month ago.
hello!
WF395BTPASU/A2
Expert:  Jamie_2013 replied 1 month ago.

Thank you. Please allow me a moment to get some info for you.

Expert:  Jamie_2013 replied 1 month ago.

Condition: Temperature is too high or low

Check/Repair: Unplug the washer and check the wire harness connections between the temperature sensor and the display control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the temperature sensor.

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Customer: replied 1 month ago.
i have done all of that as i stated prior
Expert:  Jamie_2013 replied 1 month ago.

If the above hass been done and still same error then the control board will need to be replaced.