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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1649
Experience:  worked on appliances for around 15 years
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I continue to receive a "te" error message on my Samsung

Customer Question

I continue to receive a "te" error message on my Samsung washing machine. I have replaced my thermistor 3 times in the last 2 months... it works for a little while then I get the message again. I have checked to make sure all of the wires are connected and nothing is frayed. I have also taken the top of my front load of and checked those wires too. Everything seems to be ok but I'm obviously missing something. Thoughts?
Submitted: 5 months ago.
Category: Appliance
Expert:  AppTech8579 replied 5 months ago.

Hello and welcome to Just Answer. I will be assisting you.

Expert:  AppTech8579 replied 5 months ago.

Can I please get the model number?

Customer: replied 5 months ago.
hello!
WF395BTPASU/A2
Expert:  AppTech8579 replied 5 months ago.

Thank you. Please allow me a moment to get some info for you.

Expert:  AppTech8579 replied 5 months ago.

Condition: Temperature is too high or low

Check/Repair: Unplug the washer and check the wire harness connections between the temperature sensor and the display control board. Reconnect any loose wires or replace the wire harness if damaged. If the wire connections are okay, replace the temperature sensor.

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Customer: replied 5 months ago.
i have done all of that as i stated prior
Expert:  AppTech8579 replied 5 months ago.

If the above hass been done and still same error then the control board will need to be replaced.