Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
So the issue you're getting means that your washer isn't draining properly so it stops before the rinse cycle. You will need to manually drain all the water in the tub then tip the machine backwards so you can access under the bottom and unplug the unit. The drain pump is located in the front right corner. It has a fan blade hanging from the bottom of it. Twist the fan blade an if it doesn't spin freely, you need to remove your drain pump and clear the blockage above it. There is a plastic tab that you can push on and then the entire pump will twist and pull off.If the blade does spin freely, there is a "Y-connection" in the back right corner with (3) 1" hoses connected to it. Disconnect the hoses and check the "Y-connection" for any blockages. Remove any blockages if necessary.If both things check good, then you just need to replace the drain pump itself and it costs about $100.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
ok good luck!
No, that is motor rotor assembly. The drain ump is only about 6" x 4" or so. Looks something like the link below.
CLICK HERE to see drain pump
We're not even talking about the same thing. I believe I already stated that the large cover you were talking about is the motor rotor---you don't remove that. That has nothing to do with your problem. You're supposed to be removing the drain pump. I think you need to call a technician out as I can't comprehend the miscommunication going on right now after I gave you a picture of what the drain pump looks like and you are still removing the rotor.