How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Why is the water not draining from my filtration system. I

Customer Question

hello why is the water not draining from my filtration system. I have a whirlpool dishwasher
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: it was bought from lowes on 10/05/2013
JA: Do you plan on doing the work yourself?
Customer: model is 377813 I think I got that off of the reciept yes
JA: Anything else we should know to help you best?
Customer: i don't think so yes will try and fix it myself
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

Unfortunately that number isn't the model number. Do you have a model number located on a sticker around the front frame of the TUB and can be seen if you open the door so that I can better assist you?