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My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why you appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.Give me a few minutes to check out the info you have provided.
The F9 E1 code is generated by the CPU by a long drain time.
If you have checked and cleaned the drain hose of sludge, that would indicate that you have more sludge in the pump lint trap. You need to take the front of the washer off to access the pump. Here is a generic video that is very close to you model of washer, Once you reach the pump, you will need to unscrew the filter and remove and clean it. I am sure you will find it filled with gungus and other very smelly stuff. There is a possiblity that the pump is broken, if so you will need to replace it.
click here for video
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Sorry , I missed that you cleaned the pump. But the pump usually starts running at the beginning of the cycle to clear any water from the sump.
If the pump is making the noise, then it is bad. They normally just making a humming sound. The cpu times the drain and after two minutes and iif the water level sensor still shows water in tub, it errors out.
Did you have any other questions for me tonight?
The part number for the pump ia WPW10321032 and is about 135.00
If you plan on calling a tech and just want ot get the door open, and there is water in the machine, the only easy way I found is o get a shop vac and place the drain hose into the vac hose and suck the water out. Just an after thought, if there is something that is not jambed up in the drain system, this may clear it out. Just hold you hand around the end so you get a good vac on the tube.
Once the water is out, the door should unllock.
As far as a good tech, I would just Google wash machine repair in your area and pick one that has a 4-5 star rating. Usually just like JA that is a good indicator.
Unfortunately Whirlpool does not even has a service manual for your washer, otherwise I would have just sent you a link for it for free. The only info they have other than service bulletins of which none address your problem, is the tech sheet inside your machine which you have discovered. There are a number of videos on youtube for various front loader washers that you could view although none are for your exact washer, but they all come apart in similar fashion. I know your frustration in dealing with these issues, it is even hard for me to keep up with the changes they keep making every year. The worst being the one you have, with not being able to easily access the pump, in which they place a filter that has to be removed for cleaning. It is just plain stupid, but they don"t ask tech before they make design changes, I guess:(
As far as vacing the water out, I do it all the time. Sometimes, I get lucky and suck out the offending problem. The beeps are obviously an error message, but you need to address the pump as a cause before moving on. It is just a matter of elimination.
No ,that is not the problem, Whirlpool manufactures Maytag products. The Duet Washers are the same machines.
I am a factory service tech for them and have been repairing appliances since 1976.