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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19733
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Whirlpool Cabrio... replaced thermal fuse and still

Customer Question

I have a Whirlpool Cabrio... replaced thermal fuse and still wont start
JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?
Customer: Wgd5600xw0.... bout 5 yrs old?
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Its on... just wont do anythi g when i press start
Submitted: 21 days ago.
Category: Appliance
Expert:  Kelly replied 21 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 21 days ago.

When you attempt to start the machine, do you hear a click from the control area?

Customer: replied 21 days ago.
Expert:  Kelly replied 21 days ago.

When you replaced the fuse, did you notice if the belt was intact and tight around the drum? Do you have a meter to perform any electrical testing with?

Customer: replied 21 days ago.
Shit.... just saw the belt... its off the drum (like it broke) and seems thin...
Expert:  Kelly replied 21 days ago.

The belt switch is open, that is why it will not start. You just need a new belt! Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 21 days ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!


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Customer: replied 21 days ago.
Thank you! Its not broke, but seems worn. Can i put it back on until i get a new one?
Expert:  Kelly replied 21 days ago.

If it will go back on and stay in place, sure!

Customer: replied 21 days ago.
Do i have to take off the fron side of things?
Expert:  Kelly replied 21 days ago.

Yes, the front comes off for access. I will get you a video, give me just a second.

Customer: replied 21 days ago.
Okay, thank you
Expert:  Kelly replied 21 days ago.

The video at the link shows how it is accessed. Your model is a bit different but nearly the same disassembly.


Customer: replied 21 days ago.
Expert:  Kelly replied 21 days ago.

Thank you .

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