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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My glass top top won't turn on. ONe burner says "E", one

Customer Question

My glass top cook top won't turn on. ONe burner says "E", one says "F", one says "1", and one says "0".
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Just the last half hour
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: I just used one of the burners an hour ago. AFter finished, it kept beeping.
Submitted: 5 months ago.
Category: Appliance
Expert:  ApplianceTech replied 5 months ago.

Hello and thanks for using JA!

My name is ***** ***** I have been repairing appliances for over 40 yrs and I will be assisting you tonight in trying to find out why you appliance is not working. Sometimes, there will be lapses in my replies back to your because of the volume of questions I am answering. But, please be assured that I will be giving you my best effort to help solve your problem.
Give me a few minutes to check out the info you have provided.

Expert:  ApplianceTech replied 5 months ago.

Can you look at the label on the range and give me the model number.

It is usually down by the drawer.

Customer: replied 5 months ago.
Kitchen Aid Schott Ceran. I don't see a model number
Expert:  ApplianceTech replied 5 months ago.

The model is usually down by the drawer. Without the number I will not be able to look up and see what you have.

Or around the door frame