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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21207
Experience:  Highly accurate diagnostician with over 30 years experience!
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My GE washer won't spin. I already replaced the timer and it

Customer Question

my GE washer won't spin. I already replaced the timer and it still won't spin...it does everything else as it should.
JA: Sorry about that. I must have missed it. Could you tell me again?
Customer: my GE washer won't spin. I already replaced the timer and it still won't spin...it does everything else as it should.
JA: Sorry about that. I must have missed it. Could you tell me again?
Customer: The washer won't spin
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: Exact model is GE WJRR4170E4WW
JA: Do you plan on doing the work yourself?
Customer: I have already replaced the timer and that did not fix it...what's next?
JA: Anything else we should know to help you best?
Customer: Are you really a person answering my questions? I just said I replaced the timer, so what's next...?
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

Does the water drain out at the start of the spin cycle, even though it does not spin?

Customer: replied 4 months ago.
the water drains...it just won't spin.
Expert:  Kelly replied 4 months ago.

Have you verified lid switch contacts are closed?

Customer: replied 4 months ago.
No call, please just answer...what do I need to do now?
Expert:  Kelly replied 4 months ago.

Have you verified lid switch contacts are closed?

Customer: replied 4 months ago.
I can hear the lid switch clicking like it always has
Expert:  Kelly replied 4 months ago.

Do you have a meter to test it t see if it is closing the contacts?

Customer: replied 4 months ago.
No, I don't.
Expert:  Kelly replied 4 months ago.

Well, that is likely the issue, a bad lid switch. Would you like a link to it? It is inexpensive if you want to replace it.

Customer: replied 4 months ago.
That makes sense, but if that's not the issue, what else could it be?
Expert:  Kelly replied 4 months ago.

Wiring or motor but both very unlikely.

Customer: replied 4 months ago.
Ok, thank you.
Expert:  Kelly replied 4 months ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

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Customer: replied 4 months ago.
Good deal...thank you again.
Expert:  Kelly replied 4 months ago.

You bet, thank you!