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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21143
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have just gotten a new Kitchenaid stand mixer and cannot

Customer Question

I have just gotten a new Kitchenaid stand mixer and cannot figure out how to tilt the motor head back
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: Brand new and Model No. KSM500q20b
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: just starting to use it and have a mix in the bowl and don't know how to tilt the head back to get the bowl and beater out
Submitted: 4 months ago.
Category: Appliance
Expert:  Kelly replied 4 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 4 months ago.

Move lever on right side to UNLOCK position and it should tilt.

Expert:  Kelly replied 4 months ago.

If no unlock lever, it is not a tilt head model.

Expert:  Kelly replied 4 months ago.

Do you see a lever on the right that moves between lock and unlock?

Expert:  Kelly replied 4 months ago.

The exact model you posted shows a bowl lift only, see number 24 at link below. Is this what you have?

CLICK HERE

Expert:  Kelly replied 4 months ago.

Are you still there?

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