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Are you using the Pro dry option?
And have you tested the heating element for voltage during a dry cycle?
ok the use and care booklet shows it as Pro Dry ( but it does also say options vary by model)
so then you will need to set heated dry and during a dry cycle (end of the full cycle) test the two blue /white wires for 120 volts A/C
Which means your best bet is to have the unit out from under the cabinet/ countertop to be able to test the voltage to the heating element.