Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
Do you have a model number so I can better assist you? And which burner exactly is having the problems?
OK well unfortunately when burners short out, the draw a lot of power and the contact from the control switch which sends power to that burner usually fails so it can't send power to the burner anymore. If you put a new burner in and it still won't heat, I'd make sure the connection with the wires on the burner receptacle are good and if so then you'd need to replace the burner switch that the knob itself connects to.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?