How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask JohnF2015 Your Own Question
JohnF2015
JohnF2015, Customer Service
Category: Appliance
Satisfied Customers: 1080
Experience:  Owner/Service Technician at S & J Small Engines
87465640
Type Your Appliance Question Here...
JohnF2015 is online now
A new question is answered every 9 seconds

I have a Vermont 4000 pellet stove. The other night it ran

Customer Question

I have a Vermont 4000 pellet stove. The other night it ran out of fuel. I refilled it and pressed th start button. The stove rain for about fifteen seconds and quit. It continued to do this. I checked the air intake and the exhaust. Both motors seemed to start, The #2 red light comes on when the stove stops. What can I do to correct this or run some sort of check to see what is wrong?
JA: What's the make/model of your device? How old is it?
Customer: It's a "Vermont" P4000 about 12 years old.
JA: How long has this been going on? What troubleshooting have you tried?
Customer: For about two days. I checked to see the the exhaust and intakes are clear. The two motors appear to run and are not bound. Pellet feed auger is clear.
JA: Anything else you want the electronics expert to know before I connect you?
Customer: When I press the start button both green feed lights light and when it quits the second red light lights.
Submitted: 5 months ago.
Category: Appliance
Expert:  JohnF2015 replied 5 months ago.

HI, my name is***** will be assisting you.

It sounds like you have checked the most likely problems. I don't know if you have the owners manual or not but I am including a page from it that shows the possible issues when the #2 light is flashing.

Expert:  JohnF2015 replied 5 months ago.

It appears that the attachment I sent is showing up really small.

I will include a link to the manual with this comment. I hope that you will be able to view it.

https://www.manualslib.com/manual/20763/Breckwell-P4000.html?page=19#manual

I hope that this helps to solve your issue.

Thank you it has been a pleasure to assist you.

Please take a moment to rate your experience using the star rating system provided.