How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20029
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

My Jenn-air range timer continues to go off even though the

Customer Question

My Jenn-air range timer continues to go off even though the timer is off.
JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?
Customer: It is a year and a half old. It is model JDRP430, or 436, or 536, or 548
JA: Do you plan on doing the work yourself?
Customer: i am not sure which one. That is what the booklet says. I just wondered if it is something simple
JA: Anything else we should know to help you best?
Customer: My daughter was using the oven and said the timer wouldn't stop.
Submitted: 2 months ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

The issue is likely to be a faulty controller. Do you see any error codes on the oven display?

Expert:  Kelly replied 1 month ago.

Turn the breaker off for at least 15 minutes to reset the electronic control. Any change when turned back on?