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So unfortunately during self clean the oven gets very hot and sometimes the metal will warp just enough that if there is dirt or sand or something that worked it's way between the glass and the frame of the door, it will create enough pin point pressure that the glass will shatter. It's definitely a shock when it occurs, but it can occur on any oven and the glass would just need to be replaced and the door cleaned well to remove any sand or shards of glass that could compromise the new glass in the future. You really don't need to replace the entire appliance, and if you had a technician replace the glass it would cost about $200-230 or so with parts, trip, and labor.
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